General terms and conditions

1. Applicability

These general terms and conditions apply to all orders and purchases via the webshop of Muni The Label, located in Indonesia and delivering to the Netherlands.

2. Company details

Company Name : Muni The Label
Business address : Burgemeester Knappertlaan 197 A
Email address : liannevdhorst@gmail.com
Chamber of Commerce number (if applicable) : 95719512
VAT number : NL003875113B18

3. Product information

We do our best to describe and display the products as accurately as possible. Colors and materials may vary slightly due to screen settings or production batches.

4. Ordering and payment

Orders are placed via our webshop. After receipt of payment the order is processed.

We accept payments via iDeal, PayPal, credit card, American Express, Apple Pay, Google Pay.

All prices are stated in Euro (€) and include VAT, depending on the delivery location.

5. Shipping and delivery

We ship orders from Indonesia to the Netherlands and possibly other countries.

The estimated delivery time is three business days, depending on the shipping method and destination.

Shipping costs will be displayed at checkout.

6. Returns and exchanges

Customers have the right to return or exchange an order within 14 days of receipt, provided the product is unworn and in its original condition.

Return costs are the responsibility of the customer, unless it is an error on our part.

Refunds will be processed within 10 days of receipt of the return shipment.

7. Warranty and complaints

We stand behind the quality of our products. Should there be a defect or problem, please contact us within a reasonable time.

Complaints can be submitted via liannevdhorst@gmail.com and will be handled within two days.

8. Liability

We are not liable for indirect damage, loss or delays caused by third parties or force majeure.

Our maximum liability is limited to the amount of the order.

9. Privacy Policy

We respect your privacy and process personal data according to our privacy policy. Please refer to our privacy policy for more information.

10. Changes to the general terms and conditions

We reserve the right to change these terms and conditions. The most recent version can always be found on our website.

11. Applicable law and disputes

These general terms and conditions are governed by the law of the Netherlands. Disputes will be submitted to the competent court in the Netherlands.

For questions or comments, please contact us via email, website or Instagram.